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General
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1
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What's the difference between "sanctions," "exclusions," and "actions?"
Getting Started
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4
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How can I begin using Pre-employ.com to run background checks?
How long should a background check take?
What services can I order?
What checks are available?
Ordering/Processing
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2
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Why do I need to provide alternate and middle names?
Will a credit freeze impact a candidate’s screening?
Viewing Results
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5
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What types of records will show up?
ETA delay?
What happens if there are inaccuracies in the results?
Why did a record not show up on this report?
How long can I view or access completed background checks through my account?
Compliance
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5
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Fair Credit Reporting Act (FCRA) Related to Disclosure & Authorization of Candidates
Equal Employment Opportunity Commission
What is an adverse action?
What steps are necessary in an adverse action?
What to do when a candidate disputes information?
Ban-the-Box
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3
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What is Ban the Box?
Where do Ban the Box laws apply?
Does Ban The Box prevent employers from running background checks?
